Maintenance Concerns

Non-emergency maintenance concerns include slow drains, fan timer resetting, small leaks, pests, and other non-urgent issues. Please report maintenance concerns by submitting a maintenance request form online or emailing workcontrolcenter@uoregon.edu.

Emergency maintenance concerns include smoke detector malfunctions, large leaks, clogged toilets, broken refrigerators, a complete lack of hot water, and other urgent needs. To report emergency concerns during business hours, call 541-346-2319. After hours, contact the director of University Housing at 541-228-4574.

For life-threatening emergencies, call 9-1-1 immediately.

Inspections

Routine inspections are conducted throughout the year. For all inspections, residents will receive notice at least 24 hours before the inspection.

Health and safety inspections take place each term. These inspections require entry into every unit at the 27th and Holman Apartments and can take anywhere between five and fifteen minutes, depending on the size of your unit. They help ensure that all fire safety equipment is in working order and that apartments and homes are in safe and sanitary condition.

Cleaning and Caring for Your Home

Keeping your unit floors, counters, appliances, fixtures, and window ledges clean will prevent pests and sanitation concerns for the unit and the neighbors around the unit. To help prevent clogged drains, do not put any food, oil, grease, or chemicals down the drain. Only dispose of human waste and toilet paper down the toilet.

Laundry

Laundry machines are located in the community rooms of the 27th and Holman Apartments. Laundry machines are accessed by using the mobile app CSCPay.

All laundry machines are high-efficiency, and it is recommended that students use high-efficiency detergent. The wash cycle is $1.50 per use and the dryers are free.

Residents are expected to help maintain our communal laundry spaces by taking the following steps: 

• Bring your own laundry supplies and properly dispose of detergents, softeners, sheets, and chemicals.
• Know the building’s rules and hours and manage washing and drying your laundry accordingly.
• Remove lint, softeners, and fabric sheets from the laundry machines after use.
• Don’t leave wet laundry in the washing machines.
• Don’t dispose of personal trash and recycle in the laundry room disposal.

Controlling Moisture in Your Home

This area of the country has a high moisture content in the air. As a result, moisture accumulations can result in mold. Residents are expected to help control moisture by taking the following steps:

• Keep furniture at least two inches from any wall to allow for better circulation.
• When possible, keep window shades open to allow airflow across the windowpane.
• Wipe condensation off windows.
• Allow the bathroom fan to run for 20 minutes after showers. 
• Use the kitchen fan when cooking.
• When not in use, leave the bathroom door open to allow for better air circulation.
• Report leaks immediately.
• Dry any wet areas around the kitchen sink, bathroom sink, or shower.